Refund and Cancellation Policy

1. Introduction:

This Refund and Cancellation Policy outlines the conditions under which Whitejem. will offer refunds or cancellations for its Services.

2. Project Cancellations:

You may cancel your project before the work begins with a full refund. If the work has already begun, a prorated refund will be issued based on the completed work.

3. Dissatisfaction with Services:

If you are dissatisfied with our Services, please contact us within 7 days of project completion. We will work with you to resolve the issue. If we cannot resolve the issue to your satisfaction, we may offer a partial refund.

4. Ineligibility for Refunds:

Refunds will not be issued for projects that are cancelled due to your own fault, such as failing to provide necessary information or changing your project requirements mid-way.

5. Refund Process:

To request a refund, please contact us at whitejemllc@gmail.com with a detailed explanation of your request. Refunds will be processed within 7 business days.

6. Changes to This Policy:

We reserve the right to modify this Refund and Cancellation Policy at any time. The revised policy will be effective immediately upon posting on the Website.